Cookies policy

Last Updated: 10th October 2024 V1.0.02

This Cookies Policy explains how Urban Intelligence Ltd. (“we”, “our”, or “us”) uses cookies and similar tracking technologies on our website www.urbanintelligence.co.uk (the “Website”). By continuing to use our Website, you consent to our use of cookies as described in this policy.

Cookies are small text files placed on your computer or device by the Website when you visit certain parts and/or when you use certain features of the Website. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of the Website. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using the Website, you may also receive certain third-party Cookies on your computer or device.Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on the Website for your enhanced experience of the Website. For more details, please refer to the table below.These Cookies are not integral to the functioning of the Website, and your use and experience of the Website will not be impaired by refusing consent to them.

All Cookies used by and on the Website are used in accordance with the Privacy and ElectronicCommunications (EC Directive) Regulations 2003 (“Cookie Law”).

Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

Certain features of the Website depend on Cookies to function. Cookie Law deems these Cookies to be“strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that the Website may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

Name of Cookie(s) /Domain

Type

Purpose

Strictly Necessary

tenant

Necessary

Enables users to securely log-in to the PlaceMaker application.

Yes

sentryReplaySession

Functional

To provide our developers with the ability to recreate sessions to identify and fix issues experienced with the application.

Yes


and the following third-party Cookies may be placed on your computer or device:

Name of Cookie(s) /Domain

Type

Provider

Purpose

urbanintelligence.co.uk / hubspot.com__cf_bm

Necessary

Cloudflare

This cookie, set by Cloudflare, is used to support Cloudflare BotManagement. It enables us to ensure cloud cybersecurity.

urbanintelligence.co.uk
_ga
GAESA

Analytics

Google Analytics

The _ga and GAESA cookies, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

urbanintelligence.co.uk / hubspot.com_cfuvid

Functional

Hubspot/Calendly

Calendly sets this cookie to track users across sessions to optimise user experience by maintaining session consistency and providing personalised services. The Calendly application allows users to book demos.

urbanintelligence.co.uk
messagesUtk

Functional

Hubspot

HubSpot sets this cookie to recognise visitors who chat to us via the web chat tool.


In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, login and personalisation settings.